Your privacy is our first priority and that is why there must be transparency between us about how we accumulate and use the information that you provide with us. This is what the policies are intended,

01. What type of information do we fetch from you?

As it is basically an advertising platform with the purpose of matchmaking, we must fetch some personal information that will be displayed on the site from your profile if you are intending to find the perfect life partner. So, you have to give your consent to collect and process those sets of information with a view to getting the services. We gather the following types of information from you

1. Information Directly Submitted by You
   • While registering you submit personal information such as your name, gender, date of birth, contact details, employment details, educational qualifications, marital status, your photos, interests etc.
   • When you go for the premium service, you provide the payment service provider with information regarding your debit/credit card and all
   • Voluntarily submitted information by you in time of participating in surveys, contests, promotions, or events
   • Details shared with the customer care service for ensuring a better service
   • Your chats and messages with other users as well like the content you publish from your profile will also be considered as part of the service.
     
   
   
2. Information Indirectly Submitted by You
   
   • User Activity: We are authorized to collect information regarding your activity within our services such as the date and time you logged in, features you have been using, searches, clicks, pages visited by you and also your interaction with the other members including the messages you exchange.
   • SMS Permission: We need the SMS permission from your side for authenticating your profile and payments via OTPs and payment gateways.
   • Device Information: We collect the information about your device such as IP address, device specification, settings, browser types and versions, operating system, cookies, and other technologies.
   
   
3. Information We Receive from Third Parties

   You will have an option for Social Media login while creating your profile or afterward. This helps you with the login credentials in exchange for your sharing some information from your social media account with us.

• To provide the services
• To manage your account
• To provide customer support
• To recommend relevant prospects for you
• To recommend your profile to other users
• To conduct research and analysis for the betterment of the service
• To communicate with you about promotions and offers of your interest

1. With the users: In order to provide the services, we have to publish the information shared by you with other members and you can always control your privacy settings by going to the Privacy menu from the Settings option of the site.
2. With the service providers and partners of ours: The third-party service providers who help us out with the development, maintenance, backup, hosting, payment procedure, storage, and analysis may require the access or use of information submitted by you.
3. With law enforcement agencies: We reserve the right to disclose personal information provided by you in case it is necessary to protect our rights or for other members' interests.

04. How do we secure your information?

We implement appropriate safeguards specifically designed for protecting your information. Since no security system is impenetrable, we cannot guarantee that data on the way of getting transmitted to our server are absolutely safe from intrusion by intruders. But we can assure you that during the process of sharing your sensitive information such as the credit/debit card number, the information is encrypted and protected by the best encrypting software available in the industry. And only the employees, who need the information to perform their specific jobs are granted access to that information.

05. For how long do we keep your information?

We store your information only for the time you are registered to our services and as long as it is required by the applicable laws. In regular practice, your information gets deleted with the termination of your account but we may retain information for better services in case they are needed for analyzing the use of our services and obviously not for analyzing the personal characteristics of yours.

06. Cooking and other tracking tools we use?

We along with our third-party partners from advertising and analyzing, use various technologies to collect information regarding cookies, web beacons, etc. with a view to identifying you and tracking your behavior. You can control their uses on the website and through other tools.

07. How do we transfer information we collect internationally?

Initially, we collect the information globally and store it in Bangladesh. We may process and store the data outside of your country, to wherever we or our third-party service providers operate for the purpose of providing the services. Adequate incentives are ensured while transferring the information, with standard contractual data protection service of ours.

08. How will you come to know of any changes in this Privacy Policy?

If any kind changes are done to the Privacy Policy regarding our services, you will be communicated through E-mail about the update. In this way, you are always aware of the process of how we collect your information, how they are used, how they are secured, and all. We will also provide you with choices as to whether or not we can use information in our updated way and act accordingly.